About Me

Business consulting specialist with extensive experience in designing, developing, and implementing digital products, as well as designing and automating processes and operations using artificial intelligence across multiple industries. I collaborate with business owners and stakeholders to identify key needs, develop innovative product strategies focused on maximizing revenue and enhancing customer experience. I have a strong track record leading projects with agile methodologies, managing product backlogs, and aligning strategic objectives.

My knowledge of regulation, compliance, standardization (ISO), and process-based approach (BPM), combined with working alongside multidisciplinary teams in agile environments, enables me to ensure every implementation aligns with business and technology processes, achieving operational excellence and cost reduction.

noemi.sandovalc22@gmail.com

Noemi

(+52) 55-37-09-30-31

Freelance

Actual

AI Data Annotator Specialist

Jun 2021 - Dic 2024

• Business Process Lead – Digital Productss

• Business Process Specialist – Digital Transformation POS

• IT Process Engineer

Sep 2018 - Jun 2021

Process and Quality Analyst

Grupo Xcaret

Marhnos Hábitat

My Professional Experience

+8

Experience

Years of

+7

Industries

Instituto de Vivienda del Distrito Federal

Ago 2017 - Jun 2018

Finance Trainee

Jun 2013 - Oct 2013

Training and Quality Intern

Grupo Pullman de Morelos

My Projects

Development of digital solutions, business analysis, and process optimization through automation and technology.

Real Estate Digital Ecosystem

Enhancements to sales applications to improve customer experience and optimize operational controls.

Restaurant Point of Sale in Hospitality

Implementation of POS systems in restaurants to improve operations, integrate key technologies, and enhance customer experience in tourism environments.

Digital Transformation in Retail Point of Sale

Retail point-of-sale redesign from functional analysis to AI integration to drive operational efficiency, strategic decision-making, and customer experience

I lead the product lifecycle from concept to implementation, using agile execution and a priority-focused approach. I transform business and user needs into scalable, customer-centric digital solutions.

My Skills

Digital Product Design and Management

I design and validate customer-centric digital solutions using research, analysis, satisfaction metrics, and continuous feedback to deliver intuitive products that enhance the value proposition.

User Experience

Data Analysis and Metrics

I apply quantitative and qualitative analysis to transform data into strategic insights that support decision-making, assess impacts, and prioritize initiatives to drive digital products and optimize processes

Project Management

I lead digital initiatives in agile environments by planning roadmaps, prioritizing backlogs, facilitating stakeholder collaboration, and ensuring high-impact deliveries aligned with strategic objectives.

Procesos de Negocio

Enterprise Architecture

I lead audits, design policies and processes, and optimize operations through technological automation to enhance operational efficiency, aligning each initiative with business strategy, regulatory compliance, and international best practices.

I design and manage comprehensive enterprise architectures (organizational, process, and technology), enabling digital transformation by aligning strategy, systems, and customer experience.

Education

Bachelor’s Degree in Industrial Management

Instituto Politécnico Nacional (National Polytechnic Institute) - UPIICSA (2018)
Specialization: Finance

Languages

English (Advanced)

German (A2)

Software Tools

Process Modeling and Enterprise Architecture

User Experience and Prototyping

Bizagi

Draw.io

Aris

Eurosoft

Miro

Miro

Figma

ERP's (Enterprise Resource Planning)

Process Automation

SAP S/4HANA

Oracle

Enkontrol

UiPath

Power Automate

Point of Sale

Symphony

Microsoft Dynamics AX

Micros

GK POS

Data Analysis

Power BI

Excel

SAP Extensions

SAP CAR

SAP Ariba

Zoho Reports

Others

Service Now

SalesForce

Maximo

SuccessFactors

Payment Ecosystems

Project Management

SmartSheet

Jira